Effective date: July 28, 2026
FBI Academy (“FBI Academy,” “we,” “us,” or “our”) operates the website located at fbiacademy.org and the FBI Academy mobile app used by our coaches, players, and parents/guardians (together, the “Services”). This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
We collect information directly from you when you register for the academy, donate, contact us, or use the FBI Academy mobile app. This includes:
- Player information: first and last name, date of birth, jersey number, position, photo, and coach evaluation notes (Qualitative Development Evaluations).
- Parent/guardian and emergency contact information: name, email address, phone number, and mailing address.
- Account and login information: a username and password created by a coach on your behalf so you or your player can log in to the mobile app.
- Communications: messages sent through team chat or direct messages within the mobile app, and any messages you send us through our Contact Us or registration forms.
- Payment information for donations: when you donate through PayPal, Venmo, or Zelle, those providers process your payment directly; we do not store your card or bank account details.
- Website usage data: standard technical data such as IP address and browser type, collected automatically as described in the Cookies section below.
Children’s Information
FBI Academy is a youth soccer program, and much of the information we collect (such as a player’s name, birthdate, and photo) relates to children under 18. This information is provided to us by a parent or guardian, or by a coach acting on the family’s behalf, during registration, never collected directly from a child without a parent/guardian’s involvement. Parents and guardians may review, correct, or request deletion of their child’s information at any time by contacting us at the email below.
How We Use Information
We use the information we collect to:
- Register and manage players, teams, and coach accounts
- Provide access to the mobile app and Coach Portal, including scheduling, RSVPs, rosters, and player evaluations
- Enable communication between coaches, players, and parents through team chat and direct messages
- Send important updates, such as schedule changes, via email
- Process and acknowledge donations
- Respond to inquiries submitted through our Contact Us or registration forms
- Maintain the security and proper functioning of our Services
How We Share Information
We do not sell your information. We share information only as needed to operate the Services, with providers who are contractually obligated to protect it, including:
- Hosting and infrastructure: Hostinger (website), Render and Supabase (mobile app backend and database)
- App distribution: Apple, for delivering and updating the FBI Academy app through the App Store
- Forms and email delivery: WPForms and our email service provider, for registration/contact forms and account notification emails
- Donation processing: PayPal, Venmo, and Zelle
- Legal purposes: if required by law or to protect the safety of our players, families, or staff
Data Security
We use reasonable administrative and technical safeguards to protect the information we collect, including encrypted connections (HTTPS) and access controls that limit player and account data to coaches and administrators who need it. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain player, parent/guardian, and account information for as long as needed to operate the academy and the app, or until you ask us to delete it. Donation records are retained as needed for our financial and tax records.
Your Choices
You may contact us at any time to:
- Review or correct your or your player’s information
- Request that your or your player’s account and data be deleted
- Opt out of non-essential email communications
To make any of these requests, email us at wais@fbiacademy.org.
Cookies
Our website uses cookies for basic functionality, such as remembering your login on the Coach Portal and, if you leave a comment on the site, remembering your name and email for your convenience. If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies; this cookie contains no personal data and is discarded when you close your browser. If you have a WordPress account and log in, we also set several cookies to save your login information and screen display choices, these last for up to two weeks if you select “Remember Me.”
Third-Party Links
Our website may link to third-party sites, such as social media pages or donation processors. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective date” above reflects the most recent revision. Material changes will be posted on this page.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
FBI Academy
Email: wais@fbiacademy.org
Website: fbiacademy.org